<\/p>\n
BSEF – ILE DE RE, as the owners\u2019agent, offers furnished accommodation (hereafter the Accommodation) for rent on the ILE DE RE through its website (the Site) www.bon-sejour-en-france.fr (French version) & www.bon-sejour-en-france.com (English version).<\/p>\n
The Accommodation is available for rent as holiday lets (in general for between one and four consecutive weeks), by holiday tenants (hereafter the Tenant), outside of the very high season during which the rental period can not be less than 2 consecutive weeks<\/p>\n
The owner & the Tenant establish a rental agreement with each other (the Contract) in which BSEF – ILE DE RE represents the owner.<\/p>\n
The owner and BSEF – ILE DE RE are bound by a property management agreement.<\/p>\n
The prices indicated on the Site are stated in \u20acuros per week.<\/p>\n
The prices indicated on the Contract correspond to a length of stay & a defined number of Tenants (see section entitled Sleeping Capacity).<\/p>\n
Depending on the rental period & on the Accommodation, electricity and\/or central heating are either included in the price or are in addition to the price.\u00a0 From January to the end of April and from October to the end of the year, electricity is charged at 20 \u20ac\/Kwh.<\/p>\n
Unless otherwise stated, the local dwelling tax (\u201ctaxe de s\u00e9jour\u201d)\u00a0 is to be added to the rent.<\/p>\n
Reservations for accommodation are made online on the BSEF – ILE DE R\u00c9 website. The reservation becomes firm when the deposit paid online is validated by BSEF within 7 days of the reservation. At the time of the online booking, the Tenant acknowledges having read the booking conditions and accepting the terms. The payment of the deposit is made to BSEF – ILE DE R\u00c9 on behalf of the owner by credit card (visa or mastercard only)<\/p>\n
Payment of the deposit is made to BSEF – ILE DE RE as the owner\u2019s representative, using one of the following means of payment: credit card (Visa or Mastercard only) via the Online Payment section of the Site<\/p>\n
By paying the booking deposit, the Tenant undertakes to pay the balance of the rental price, even in the event of cancellation<\/p>\n
The Tenant must pay the outstanding balance of the agreed rental price & options on one of the following dates (as specified in the Contract):<\/p>\n
At least 45 days prior to the rental start date\u00a0 regardless the rental period falls<\/p>\n
Where the balance must be paid at least 45 days prior to the rental start date, the Tenant who has not paid the outstanding balance by the agreed date may be considered to have cancelled the booking. In this case, the Accommodation is considered available to be rented out again. In case of a late booking (less than 45 days before the beginning of the rental period), the Tenant will be required to pay the full rental price at the time of booking. This information is specified in the Contract.<\/p>\n
The balance is paid to BSEF – ILE DE RE on behalf of the owner, using one of the following means: credit card (Visa or Mastercard) via the Online Payment section of the Site<\/p>\n
The Tenant must contact the owner or BSEF – ILE DE RE (contact information is specified in the Contract) at least 24 hours prior to arrival to agree on a provisional meeting point & time to welcome the Tenant to the Accommodation. Unless otherwise stated in the Contract, the Tenant must arrive on the date stipulated in the Contract between 4pm & 7pm. In case of late arrival or a last minute problem, the Tenant must inform BSEF – ILE DE RE immediately. After 7pm, BSEF – ILE DE RE has the right to:<\/p>\n
No arrival after 8 pm\u00a0 will be accepted.<\/p>\n
There will be no reimbursement relating to days or other services lost due to late arrival.<\/p>\n
The departure must take place on the date stipulated by 10am at the latest unless BSEF – ILE DE RE agrees to a later departure time.<\/p>\n
The Tenant undertakes to take good care of the Accommodation.<\/p>\n
Access to the Accommodation will only be allowed once a breakage deposit has been paid, which is designed to cover the cost of any repairs necessary after the Tenant\u2019s stay in the Accommodation & the cost of any damages which occur to the Accommodation during their stay. The amount of this breakage deposit is specified in the Contract.<\/p>\n
The breakage deposit must be paid upon arrival in the Accommodation by French cheque or by pre-authorised credit card (Visa or Mastercard) if the Tenant cannot provide a French cheque.<\/p>\n
An inventory will be established by the parties upon entry into the premises<p>Within 48 hours of arriving in the Accommodation, the Tenant should notify BSEF – ILE DE RE by email or by SMS, of any damage to the Accommodation which existed at the time of their arrival (damage, broken objects or faulty equipment) which would not have been found when entering places. If, at the end of the Tenant\u2019s stay, BSEF \u2013 ILE DE RE\u00a0\u00a0\u00a0\u00a0\u00a0 determines that damage has been caused, or objects broken, or equipment malfunctioning, and this hadn\u2019t been notified to BSEF \u2013 ILE DE RE\u00a0\u00a0 at the beginning of the Tenant\u2019s stay, the damage, breakage or malfunction will be considered to have been caused by the Tenant. The cost of repairing the damage or malfunction or replacing damaged items will be deducted from the breakage deposit.<\/p>\n
Important advice concerning the presence of dogs or cats after authorisation by BSEF – ILE DE R\u00c9:<\/p>\n
We ask the tenants who have been authorised to be accompanied by their cat or dog to ensure that :
\n– any dog faeces found in the property will have been carefully collected on the day of departure
\n– dogs or cats do not climb onto any furniture such as sofas, armchairs or beds.<\/p>\n
The breakage deposit will be returned to the Tenant at most three weeks after the end of the Tenant\u2019s stay in the Accommodation (cheque sent back or destroyed or cancellation of the credit card pre-authorisation).<\/p>\n
The cost of damages imputable to the Tenant, the price of any objects that need replacing and\/or the cost of returning the Accommodation to its original state and\/or the cost of any additional cleaning necessary, will be paid by the Tenant in one of the following ways:<\/p>\n
If the amount of the original breakage deposit paid is less than the amount due for damages caused, the Tenant agrees to make up the difference.<\/p>\n
The Accommodation is fully cleaned by BSEF – ILE DE RE between Tenants and before the start of the rental period.<\/p>\n
The cost of cleaning the Accommodation is borne by the Tenant. The cost of cleaning the Accommodation (end of stay cleaning), is stipulated in the Contract and must be paid, at the latest, on arrival in the Accommodation.<\/p>\n
The end of stay cleaning does not include washing up and tidying the kitchen. At the end of their stay, the washing up must be done by the Tenant, the dishwasher must be emptied and the crockery and cutlery must be put away by the Tenant in the cupboards. The fridge must be emptied of all its contents.<\/p>\n
As part of caring for the Accommodation, the Tenant undertakes to properly recycle kitchen and other household waste and put the 2 dustbins (yellow lid for certain recyclable waste and green lid for non recyclable waste) out in the road for collection on the right collection days. The Tenant will be informed of the collection days upon arrival in the Accommodation by their greeter.<\/p>\n
At the end of their stay, the Tenant must carefully strip the beds, leaving the mattress protectors and pillow protectors in place, and leave all the used household linen (sheets, towels, bathmats and tea towels) in one place, for example in a bedroom or bathroom, for collection.<\/p>\n
At the end of the stay, the tenant will make his personal case for the evacuation of the last domestic garbage and other glass bottles which would not have been collected, towards municipal containers envisaged for this purpose.<\/p>\n
BSEF – ILE DE RE reserves the right to deduct from the breakage deposit the estimated amount of additional end of stay cleaning if:<\/p>\n
<\/p>\n
The provision of house linen by BSEF – ILE DE RE is optional. If the optional service is required, the Tenant must tick the relevant box on the Contract at the time of booking. Payment for this service, at the price which features on the Contract, is payable on arrival.<\/p>\n
The house linen option includes bed linen, bath towels, bathmats & tea towels. Beach towels & cot linen are not provided.<\/p>\n
Beach towels are provided if the Comfort Pack option is chosen at the time of booking.<\/p>\n
Bath towels may not be used as beach towels ie they must not be taken out of the Accommodation to be used on the beach.<\/p>\n
If the house linen is returned in a state which renders it unusable thereafter (eg by using self-tanning lotion), the cost of replacing the house linen will be deducted from the breakage deposit.<\/p>\n
The use of beds without any bed linen is strictly prohibited. All the beds are equipped with duvets and duvet covers must be used.[\/vc_column_text][vc_column_text]<\/p>\n
The Contract covers the Maximum Sleeping Capacity (MSC) including children sleeping in a cot. The MSC is indicated on the Contract and on the Site on the Accommodation description page.<\/p>\n
The number of occupants (including children in cots) is specified by the Tenant at the time of booking and is noted on the Contract.<\/p>\n
If the actual number of occupants (including children in cots) noted at the time of arrival exceeds the MSC, BSEF – ILE DE RE may refuse access to the Accommodation. The Contract is then considered terminated through the Tenant\u2019s fault & the full rental price remains due.<\/p>\n
The Tenant must inform BSEF – ILE DE RE at the time of booking of the presence of any pets\u00a0 during the rental period, and this information then appears on the Contract. If the Tenant brings animals of which BSEF – ILE DE RE has not been informed at the time of booking, BSEF – ILE DE RE can refuse the Tenant access to the Accommodation and terminate the Contract. In this case, the full rental price remains due.<\/p>\n
If the presence of an animal has been accepted by BSEF \u2013 ILE DE RE, access to the upper floors of the Accommodation is strictly forbidden to the animal, as are all the bedrooms and sofas. The Tenant must ensure that all faeces are picked up & disposed of properly, including from the garden, courtyard and patio, by the end of the rental period.[\/vc_column_text][vc_column_text]<\/p>\n
If the Accommodation includes a swimming pool, BSEF – ILE DE RE draws the Tenant\u2019s attention to the fact that the owner is solely responsible for the safety system (pool cover, alarm or fencing), & the owner ensures that this safety system corresponds to current norms. Even though a safety system is in place, it is up to the Tenant to take all precautions necessary with regard to the use of the pool – children should never be left alone & without adult supervision in or near a swimming pool. BSEF – ILE DE RE cannot be held responsible, under any circumstances, for accidents resulting from the use of the swimming pool.<\/p>\n
BSEF will in no way be held responsible for temperature variations related to the climate that would make random the maintenance of the water temperature of the pool around 27 \u00b0<\/p>\n
The Tenant is not authorized to modify the settings of any of the technical equipment relating to the pool, which can generally be found in a separate room near the pool (pool house). The settings of any equipment, (including the pool robot cleaner, heat pump, chlorine regulator, ph regulator) can only be changed by a professional pool technician. Should the Tenant notice that any of the equipment is malfunctioning, they should alert BSEF – ILE DE RE who will ask a professional pool technician to intervene.<\/p>\n
The Contract is concluded for a specific rental period (seasonal let). The Tenant cannot in any circumstances claim a right to stay in the accommodation beyond end date of the rental period.<\/p>\n
It is requested from the owner, through the rental management mandate, that the Accommodation be provided directly by the owner as part of the use of the Accommodation for seasonal rental.<\/p>\n
Nevertheless, the resort extension of the Tenant’s multi-risk home contract may also extend the Tenant’s civil liability by being insured against damage suffered during the stay at the Accommodation or to its neighbors, whether it is water damage, theft , fire, etc. It is therefore advisable for the Tenant to check the existence of the \u201cHoliday extension\u201d clause in his housing contract.<\/p>\n
In case of a cancellation which occurs at the Tenant\u2019s instigation, including failure to arrive in the Accommodation on the agreed rental start date, any amounts paid by the Tenant (booking deposit and\/or balance) to the owner or to BSEF – ILE DE RE on behalf of the owner, will not be refunded. Similarly, in case of a cancellation which occurs at the Tenant\u2019s instigation, including failure to arrive in the Accommodation on the agreed rental start date, the Tenant undertakes to pay the balance of the rental price to the owner or to BSEF – ILE DE RE on behalf of the owner at the latest on the first day of the rental period as it appears on the Contract. In case of cancellation of a rental period which is then rented out again to a new Tenant, any amount paid by the original Tenant will be reimbursed up to the amount paid by the new Tenant, less a management fee equal to 5% of the amounts paid by the original Tenant.<\/p>\n
For any cancellation instigated by BSEF – ILE DE RE (for example due to natural catastrophes, fire, flood), the Tenant will receive full reimbursement of sums paid. In addition, BSEF – ILE DE RE will take all possible measures to find comparable replacement Accommodation.without obligation of result<\/p>\n